Brightpoint Updates Operations due to COVID-19

Fort Wayne – In an effort to protect the health and well-being of clients and staff, Brightpoint is adjusting its operations in response to guidance from federal, state and local officials regarding COVID-19. Beginning Wednesday, November 18 until further notice, Brightpoint’s main office at 227 E. Washington Blvd. in Fort Wayne is closed to the public.

While the building is closed, Brightpoint staff will be available via phone or email during normal business hours, 8:00 am – 4:30 pm, Monday through Thursday and 8:00 am -12:00 pm on Friday. To continue serving those seeking utility assistance, child care assistance, and health insurance assistance, applications and required documents can be submitted by email, on the website, by fax, or by delivering them to drop boxes located outside our offices. Detailed instructions on the options available can be found at mybrightpoint.org. Brightpoint offices in other counties continue to remain closed, but there are also drop boxes outside these locations for applications and other documents.

For questions, clients can call 260-423-3546 or 1-800-589-3506 and follow the prompts for the service about which they are inquiring or visit the website, www.mybrightpoint.org. Those who need additional assistance are advised to call 2-1-1 or their local township trustee.