Energy Assistance

The Energy Assistance Program (EAP) helps pay a portion of winter heating bills. Click here for the Energy Assistance Flyer.

Applications for the 2016-2017 program year are now available and will be accepted through May 15. Click here for the 2016-2017 Energy Assistance Mail-In Application.

If utility service is disconnected, or is scheduled for disconnect, crisis appointments are available. To make an appointment:

  • Call (800) 589-2264 for our automated appointment line.

Bring to appointment

  • Proof of income for the last 12 months for all household members 18 and older. Anyone 18 and older with no income must submit a Zero Income Verification form and the Indiana Workforce Development Release of Information form.
  • If renting, a completed a landlord affidavit.
  • Most current electric and heating utility bills.
  • A school schedule for anyone in the household who is 18 and older and in school.
  • Social Security cards for everyone in the household 1 and older. A Social Security Number (SSN) is required for all persons in the household over the age of 1, if they have one. It can be in the form of the Social Security card, pay stub containing name and full SSN, Social Security Award Letter with full SSN, or a federal form with full SSN on it. IRS 1040s cannot be used to verify SSNs.
  • Photo IDs for all household members 18 and older.
  • Households claiming Veteran status must provide a DD-214 or Veteran’s Administration Identification card.

If utility service is NOT subject to disconnection, submit the Energy Assistance Program web/mail-in application. 

Submit with web/mail-in application:

  • Completed Energy Assistance Application. Be sure all forms are signed and dated.
  • Proof of income for the past 12 months for all household members 18 and older. Anyone 18 and older who has no income must submit a Zero Income Verification form and the Indiana Workforce Development Release Form.
  • If renting, completed Landlord Affidavit.
  • Copies of current electric and heating bills.
  • A school schedule for anyone in the household who is 18 and older and in school.
  • A copy of every family member’s Social Security card, or submit proof from the Social Security Administration of everyone’s Social Security Number. A Social Security Number (SSN) is required for all persons in the household over the age of 1, if they have one. It can be in the form of the Social Security card, pay stub containing name and full SSN, Social Security Award Letter with full SSN, or a federal form with full SSN on it. IRS 1040s cannot be used to verify SSNs.
  • Photo IDs for everyone in the household 18 and older.
  • Households claiming Veteran status must provide a DD-214 or Veteran’s Administration Identification card.

Send COPIES of required documentation only. Nothing will be returned.

2016-2017 Energy Assistance Application By completing and submitting this application, you understand the following:

  • Submitting a mail-in application does not stop a disconnect notice or guarantee assistance.  Continue to pay your bill.
  • Submitting an incomplete application will not stop a disconnection notice. Assistance will not be approved. Continue to pay your bill.
  • Approval letters will not be mailed until after January 2, 2017.
  • It will be four to six months before the payments to appear on utility bills.
  • If you are disconnected or move before the moratorium date of December 1, 2016, you won’t be protected from disconnection for non-payment.
  • The EAP application must be returned to the Brightpoint office by May 10, 2017.  You must schedule an appointment if you fail to submit the mail-in application by this date.
  • Brightpoint cannot verify Social Security income or Social Security Numbers.  Make a copy of your current Social Security Award Letter or your bank statement if you have direct deposit for your Social Security, and submit with the EAP application.

Please call (800) 589-3506 and press 1 and then press 3 for general questions if assistance is needed.

Postage is not provided.

The EAP Application and all required documentation must be returned to the Brightpoint office by May 10, 2017.

Mail the application to:
Brightpoint
PO BOX 10570
Fort Wayne, IN 46853-0570