Energy Assistance

The Brightpoint Energy Assistance Program (EAP) helps pay a portion of winter heating bills for households in Allen, Dekalb, LaGrange, Noble, Steuben, and Whitley Counties.

We encourage you to continue accessing our services by calling, emailing, and using our website. Our phones are open from 8:00 am to 5:00 pm, Monday through Friday.  The Family Support Department is closed to the public on Wednesdays from 8:00AM -1:00PM and on Fridays.

EAP applications for program year 2024 are now available. If you are up for disconnect, please reach out to your utility company, 2-1-1, and your township trustee. The official program start date is November 1, 2023. We will not be able to prevent disconnections or call in pledges prior to this date.

New! Virtual office hours are available Monday’s from 1 PM – 3PM and Thursday’s from 4:30PM – 6PM. Click here to join the meeting at any one of those times to have your questions answered.

Apply for Energy Assistance Program

Please click here for the 2023-2024 Indiana Energy Assistance Program Application and instructions

 How to submit the application:

  • Submit an application online at Opens October 2, 2023
  • Click here for the 2023-2024 Energy Assistance Mail-In Application.
  • US Mail (Postage is not provided):
    PO Box 10570
    Fort Wayne, IN 46853-0570
  • Email:
  • Drop off at your local office(drop boxes are available)

If you have questions, please call (800) 589-3506, press 1 and then follow the prompts for utility assistance.

The EAP Application and all required documentation must be submitted to the Brightpoint office by May 20, 2024.