Brightpoint Energy Assistance Program Resumes

Brightpoint’s winter Energy Assistance Program has resumed for eligible households in Allen, DeKalb, LaGrange, Noble, Steuben, and Whitley counties. The Energy Assistance Program (EAP) helps pay a portion of a household’s heating bills during the winter months. Last year, Brightpoint helped nearly 9,600 families with their utility bills. This year, help is available for renters whose utilities are included their rent, as well as renters and homeowners paying for their utilities separately. Eligible households receive the EAP benefit one time per heating season. The program runs from November 1, 2017 through May 18, 2018.

For households who have received a disconnect notice or whose utilities are already disconnected, an appointment can be made by calling Brightpoint’s dedicated appointment line 24 hours a day at 1-800-589-2264 or United Way’s 2-1-1. Those who are not currently up for disconnect should complete a paper application and submit it for processing. Applications can be obtained in person at any of Brightpoint’s office in the EAP service area or online at

To be eligible, applicants must meet the following income levels:

The following documentation is required and must be brought with applicants at the time of their appointment or submitted with the application:

For questions about Brightpoint’s EAP program, individuals should refer to the website,, or call (260) 423-3546 or 1-800-589-3506. Applicants should keep in mind that Brightpoint’s offices are extremely busy during this time of year and calls and applications are being handled as quickly as possible.