As of Monday, March 4, Brightpoint will only be able to assist households in crisis situations, i.e., those with disconnect notices or already disconnected, and bulk fuel levels at 25% or below, with the Energy Assistance Program (EAP). We have been told to stop processing applications for any household that is not in crisis. This is in effect until at least March 15.

We will contact every NON-CRISIS household that has a scheduled appointment between March 4 and March 15 and tell them how to proceed.

If your household has a disconnect notice or is disconnected and has a scheduled appointment, keep it. We are able to meet with you.

If your household receives a disconnect notice between March 4 and March 15, contact us immediately. We will tell you how to proceed.

In the meantime, please contact 211 for any utility assistance referrals.

We are very sorry for any inconvenience and hardship this causes. The state as a whole has almost spent its EAP funds for the year. We hope to have more information by March 15, so please check back at that time.