Frequently Asked Questions

How can I apply for assistance?
You can call our main office at (260) 423-3546, or toll free, (800) 589-2264. The operator can transfer you to the appropriate program, by county. Applications for several of our programs are available on our website. You will need to bring several documents and forms of identification to your appointment.

What are the guidelines for programs?
Program guidelines change often due to the state and federal funding sources’ criteria. It is best to call and ask to make sure you qualify. Many of Brightpoint programs are income-based, according to the Federal Poverty Guidelines.

How are you funded?
Brightpoint receives funding from a combination of federal, state and private sources.

Are you a government agency?
No, although we receive state and federal funding, we are NOT a government entity. We are a private non-profit organization.

How are program guidelines determined?
Guidelines are established by the funding sources. Many of Brightpoint programs are income-based, according to the Federal Poverty Guidelines.

Is the child care waiting list county specific?
Yes.Brightpoint’s Child Care Assistance program serves Allen, DeKalb, Elkhart, Fulton, Kosciusko, LaGrange, LaPorte, Marshall, Noble, Pulaski, Starke, Steuben, St. Joseph, and Whitley counties.

What is your budget?
Information about the agency’s budget is published in the annual report. Click here to read the most recent annual report.

What counties do you serve?
Brightpoint’s primary service area includes the counties of Adams, Allen, DeKalb, Elkhart, Grant, Huntington, Kosciusko, LaGrange, LaPorte, Noble, St. Joseph, Steuben, Wabash, Wells, and Whitley counties. Some programs are available in additional counties. Please refer to program pages for areas covered.

How can I make a donation?
You can make a donation online here or call (260) 423-3546 ext. 286 and request a donation form.